Retail Associate

Description:

Working as a Retail Associate at Ross Stores provides an essential part in the team, offering the chance to gain experience within the dynamic off-price retail industry. By engaging in on-the-job training and collaborating with seasoned colleagues, one can grasp the distinctive business model and customer-centric approach. Even though the primary responsibilities involve store operations and customer assistance, the role equips individuals with fundamental skills crucial for a flourishing career at Ross Stores, accompanied by an hourly wage and additional benefits depending on the role and location.

Responsibilities:

• Support clients while on the sales premises, ensuring top-notch assistance and a pleasant retail environment for a satisfying shopping journey.
• Effectively and efficiently handle customer transactions by utilizing point-of-sale (POS) systems to ensure accuracy.
• Ensure the sales floor is kept tidy, orderly, and fully stocked in adherence to merchandising and visual display guidelines.
• Help with the receiving, unpacking, and handling of newly arrived items in shipments.
• Attract customers to help meet sales targets by interacting with them effectively and emphasizing the benefits of the products.
• It is essential to familiarize oneself with and follow the protocols and regulations outlined by the company, which encompass areas such as preventing losses and ensuring safety measures are maintained.
• Aid team members with different responsibilities to guarantee efficient functioning of the store.
• Acquire a fundamental grasp of how products are positioned strategically and how inventory is controlled effectively within a retail environment.
• Effectively engage with clients and colleagues to handle queries and solve problems in a timely manner.

Requirements:

• A high school diploma or an equivalent qualification is required.
• Proficient communication and effective interpersonal abilities; capacity to engage constructively with both clients and coworkers.
• Being able to adjust and be open to acquiring new skills in a dynamic retail environment.
• Dedication to delivering outstanding service with a strong emphasis on prioritizing the needs and satisfaction of clients.
• Efficiently managing tasks and prioritizing them effectively.
• Possessing fundamental abilities to address challenges and taking initiative in tackling issues.
• Passion for the retail setting and the distinct value proposition of Ross Stores.

Nice-to-haves

• Prior background in a position involving interactions with customers or in a retail setting.
• Experience with point-of-sale (POS) systems and fundamental cash management protocols.

Benefits

• A discount available to employees for purchasing goods.
• Paid leave entitlements (subject to fluctuations according to job role and duration of employment).
• Health insurance options.
• A 401(k) retirement savings plan with a matching contribution from the employer.
• Life insurance coverage.
• The chance for advancement and personal progress within the organization.