Front Desk Host

Description:

Begin your career at Buffalo Wild Wings as a Front Desk Host! Beyond a mere position, this role offers the opportunity to make a lasting first impression and establish the foundation for exceptional customer interactions. While not a managerial role, such as Kitchen Manager or General Manager, being a Front Desk Host is vital for fostering the energetic and welcoming atmosphere our patrons anticipate. We prioritize personal development, whether it occurs within our dynamic setting or acts as a springboard towards your professional objectives. As a Front Desk Host, your role is pivotal in guaranteeing that each guest is greeted warmly and primed for a memorable experience.

Responsibilities

• Being the initial point of contact means you will create the foundation for memorable guest interactions, guaranteeing a vibrant and upbeat beginning to their time with you.
• Your contribution to the efficient functioning of the front-of-house is crucial as you help manage guest seating and traffic flow, ensuring that all guests are promptly directed to their destinations.
• Working together with colleagues to guarantee effective customer care and a favorable dining ambiance for guests.

Qualifications

• You have a fundamental grasp of restaurant operations and customer service fundamentals.
• You possess outstanding abilities in communication and building relationships, creating a welcoming environment for others.
• You possess excellent organizational skills and can effectively manage various responsibilities in a dynamic work setting.

Benefits

• Indulge in amazing perks that transform each day into a victory!
• Providing complimentary meals during shifts, comprehensive training, ongoing learning opportunities, various benefits such as paid time off and retirement plans, and support programs like the Journey Wellbeing Tool and Igniting Dreams Grant Program are among the perks offered to those with customer service experience, especially in hospitality or service sectors.