Guest Receptionist

Description:

At Buffalo Wild Wings, the lively and vibrant atmosphere transforms any ordinary evening into a thrilling game night, making it an ideal environment to kickstart a fulfilling career. Whether your goals involve advancing within the Buffalo Wild Wings community or exploring other opportunities in the future, we prioritize equipping you with invaluable experiences that will leave a lasting impact. As a Guest Receptionist, you will hold a pivotal position as the initial impression for our guests, influencing the quality of their memorable visits and actively maintaining a positive ambiance and efficient operations within the restaurant.

Responsibilities

• Being the first face guests see, your warm and enthusiastic greetings at Buffalo Wild Wings play a crucial role in creating a positive and memorable experience right from the start for each visitor.
• Efficiently overseeing the seating arrangements of guests in the restaurant to optimize the flow and reduce wait times is crucial for effective restaurant management.
• As a guest assistant, your role involves promptly and politely responding to guest questions, offering details about the menu, promotions, and amenities provided by the restaurant.
• Collaboration with the management and service teams is crucial for maintaining a smooth guest service experience and fostering a welcoming dining atmosphere.

Qualifications

• You have a foundational comprehension of how restaurants function and the fundamental concepts of providing good customer service.
• With impressive interpersonal and communication abilities, you excel at engaging in positive interactions with both guests and fellow team members.
• You possess excellent organizational skills and efficiency, adept at handling numerous responsibilities in a high-speed setting.

Benefits

• Experience a variety of advantages that add value to each visit to Buffalo Wild Wings.
• Bonus Program
• Free Shift Meals
• Training and continuous learning that sets the standard for excellence
• Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan
• Tuition Benefits
• This category encompasses health care services for physical well-being, oral health, and eye care
• The Champions of Hope Cash Referral Program centers around rewarding individuals who refer others to the program with cash incentives
• The Tool for Supporting Wellbeing During Travel
• PerkSpot Discount Program
• Recognition Program
• Slip-resistant footwear initiatives
• Engagement in the community and participation in charitable activities are essential aspects of community and charitable involvement
• The Igniting Dreams Grant Program aims to spark the aspirations of individuals by providing financial assistance to help them achieve their goals and pursue their ambitions
• Training Contests
• Having previous experience in a customer-oriented position where you showcased your aptitude in delivering exceptional customer service is advantageous for this role.