Host/Hostess

Description:

Embrace the lively atmosphere at Buffalo Wild Wings as you step into the role of being the enthusiastic initiator of guest interactions. Even though this position isn't within the managerial realm outlined further in the description, it holds a significant position as the initial and final touchpoint for guests, establishing the foundation for a memorable dining experience. Your involvement directly impacts the energetic ambiance the establishment is renowned for, presenting an excellent entry point to gain valuable insights into the fast-paced restaurant industry in the midst of a flourishing organization.

As a Host or Hostess at Buffalo Wild Wings, although you may not be handling tasks such as local restaurant marketing or managing Profit and Loss statements like the Kitchen Manager, Service Manager, Assistant General Manager, and General Manager, your contribution remains crucial for maintaining efficient operations and creating positive experiences for guests. Your presence plays a significant role in delivering outstanding service and upholding the restaurant's overall performance, making you an important part of the team's success as the company continues to grow and looks for dedicated individuals to join their workforce.

Responsibilities

• As a Host or Hostess, your primary role is to set the tone for guests by being the first person they interact with, establishing a warm and lively environment to make them feel welcomed.
• You will effectively oversee the organization of seating, guaranteeing guests are seated in a timely and pleasant manner.
• Collaborate with servers and other team members to guarantee seamless guest movement and effective communication within the team.

Qualifications

• Even though a deep understanding of labor regulations and financial documents is not mandatory for this position, having a fundamental grasp of restaurant operations and customer service can be advantageous.
• Being capable of collaborating efficiently with colleagues, adjusting to a dynamic setting, and maintaining a friendly demeanor when engaging with customers is crucial for success in this role.
• Emphasizing the importance of generating a favorable encounter for our visitors is crucial.

Benefits

• Similar to our leadership group, you will receive exceptional perks that will ensure each workday is fulfilling.
• Free Shift Meals
• Training that sets the standard and ongoing education for professional enrichment
• Advancement Opportunities
• For employees who meet the criteria, paid time off is available as a benefit
• The 401(k) Retirement Plan is offered to qualifying employees as a savings plan for retirement
• Tuition assistance for qualifying staff members
• Employees who meet the requirements have access to medical, dental, and vision benefits as part of their employment package
• The Champions of Hope Cash Referral Program is designed to incentivize individuals to refer others to the organization in exchange for monetary rewards
• The Journey Wellbeing Support Tool is a resource designed to assist individuals in promoting their overall wellness and health during their life journey
• PerkSpot Discount Program
• Recognition Program
• Programs for slip-resistant footwear are initiatives aimed at providing workers with shoes that offer enhanced traction to reduce the risk of accidents caused by slipping, thereby promoting workplace safety
• Engagement in the community and charitable activities involves actively participating in local initiatives and philanthropic endeavors to contribute positively to society
• The Igniting Dreams Grant Program aims to fuel aspirations and support individuals in achieving their goals through financial assistance
• Training Contests
• It is probable that you have previous experience interacting with customers and are enthusiastic about expanding your skills and advancing your career in the restaurant industry.